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Store Policies


All orders are subject to price review and availability, and all shipping charges are subject to review. We reserve the right to make comparable substitutions depending on product availability. 


At Konrads we stand by our products. Products can be returned for a full refund up to 10 days of the shipment date. The products must be in its original packaging and condition. Returns can be made either, in person at our warehouse, or by mail. The credit will not be given until the returned product(s) have been received in our warehouse.

Pricing & Products

We reserve the right to change prices without notice. We do not guarantee that goods offered for sale on the website are available when ordered. We reserve the right to limit quantities sold. 

Occasionally there may be errors or inaccuracies that may relate to our product photos, descriptions and availability. Prices and product descriptions are subject to change without notice. 

Shipping & Delivery

We guarantee to ship the product(s) within one business day of the order being placed. We do not take responsibility for damages/spoilage of items after they leave our warehouse. Please check the products thoroughly when received in order to place claims with the applicable courier company or Canada Post.

Shipping charges are estimated at checkout. All shipping charges are subject to review. 

For in store pick up we are located on 101 Thornhill Drive, Unit 115, Dartmouth, NS.